🔁 Cancellation & Refund Policy

💡 Payment Advisory

CourtBooker recommends paying directly at the sports institution after personally visiting the venue.

If a user chooses to make an online payment:

• It is made voluntarily
• Refunds are not guaranteed
• All refund decisions are made solely by the institution

1. Cancellations

• Cancellation policies vary by institution
• Users must review the institution's cancellation policy before booking
• All cancellation requests must be made directly to the institution

2. Refunds

• Refund eligibility, amount, and processing time are decided by the institution
• CourtBooker does not issue refunds under any circumstances
• Approved refunds, if any, are processed by the institution via the original payment method

3. Platform Responsibility

CourtBooker is not responsible for:

• Rejected or delayed refunds
• Partial or full refund decisions
• Payment disputes between users and institutions